Securus Mobile

Editor's Review

The Securus Mobile app is your all-in-one solution for easily setting up and managing your incarcerated connection services. 📱 Whether you need to schedule a video session, manage prepaid calling accounts, or send messages, this app has you covered! 👍

Key Features:

Account Management: Create a Securus Online account, change your password and PIN, and set up security questions for easy password reset. 🔒

Video Connect®: Enroll, schedule, and access video sessions with incarcerated individuals from anywhere in the world. 🌎 Receive notifications, manage photos, and test your Wi-Fi or cellular connection for optimal quality. 📶 For the best experience, use a headset or earbuds with a microphone. 🎧

Prepaid Calling Account Management:

AdvanceConnect: Fund this account to receive calls to your chosen phone numbers. You can enroll, add funds, see available funds, add or change phone numbers, view call details, block or unblock calls, and enroll in AutoPay or TextPay. 📞

Securus Debit: Deposit funds for your contact to use for calling, purchasing music, games, movies, scheduling video sessions, and purchasing stamps for eMessages and eCards. 💰

Messaging Services:

eMessaging™: Sign up, purchase stamps, send and receive messages and eCards, attach photos, and even send a 30-second VideoGram. 💌

Securus Text Connect: Enjoy real-time two-way short message communication. Purchase a package of Connects, send text messages, and receive notifications of incoming texts. You can also set up automatic re-purchase of your Connects package. 💬

Please note that feature availability varies by facility. Ensure your device is updated to Android 9.0 or higher to use the latest version of the app. ⚠️

Features

• Create and manage Securus Online account

• Schedule and access Video Connect sessions

• Manage AdvanceConnect prepaid calling account

• Deposit funds to Securus Debit account

• Send and receive eMessages and eCards

• Send photos and VideoGrams

• Use Securus Text Connect for real-time messaging

• Receive notifications for texts and video sessions

Pros

• Conveniently manage incarcerated connection services

• Stay connected with incarcerated individuals remotely

• Manage prepaid calling and messaging services easily

• Receive notifications for upcoming video sessions

• Securely manage account and payment information

Cons

• Requires Android 9.0 or higher

• Feature availability varies by facility