Shopify Inbox

Editor's Review

👋 Welcome to Shopify Inbox, the ultimate free business chat app designed to revolutionize how you connect with your customers! 🚀

Shopify Inbox isn't just another support tool; it's a powerful sales engine. Did you know that 70% of conversations on Shopify Inbox lead to purchasing decisions? 💰

Here’s how Shopify Inbox can transform your business:

• Save Time & Stay Organized: Manage all your customer conversations from your online store and the Shop app in one place. ⏰
• Boost Sales: Send products and discounts directly within chats. Convert those conversations into checkouts with just a few taps! 💸
• Never Miss a Beat: Automated messages ensure you're always responsive, even when you're not online. Continue chats over email for seamless communication. 📧
• Stay Informed: Know exactly when customers add or remove items from their shopping cart, giving you timely insights. 🛒
• Scale with Ease: Assign chats to your team members and scale your customer conversations effortlessly. 🏢

Plus, with the Shop app integration, customers can easily reach out to you, making it simpler than ever to connect. 📱

For any support needs, the Shopify Help Center is available 24/7 at help.shopify.com. Your feedback is invaluable, so please leave a review and let us know how Shopify Inbox is working for you! ❤️

Features

• Manage conversations from online store and Shop app

• Send products and discounts directly in chats

• Automate messages and continue chats over email

• Track when customers add/remove cart items

• Assign chats to staff for scalable support

• Enable customers to contact you from the Shop app

• Manage customer chats from one place

• Send automated messages

Pros

• Saves time managing customer conversations efficiently

• Turns conversations into checkouts seamlessly

• Automates messages for continuous customer engagement

Cons

• Potential delay in response if not actively monitored

• Reliance on internet connectivity for real-time chat